Kyowa Kirin (S3663)

Support Overview

• MSL (Medical Science Liaison) - SOP

Troubleshooting Veeva

• Resolving SSO Login Issues Due to Duplicate User Account
• Resolving Single Sign-On (SSO) Issues for Veeva CRM on an iPad
• DCR (Data Change Request) How to Mark an Address as Primary?

Troubleshooting Laptop Software

• How to Seamlessly Transfer Files Between Computers Using OneDrive?
• Resolving Microsoft Teams latency Issues for Kyowo Kirin users

Hardware/Software Support FAQs

• Daily Nourianz Report In Power BI
• Kyowa Kirin- Veeva/Salesforce Single Sign-On (SSO) Setup
• Manually Setting Up an iPad for MDM Enrollment and Corporate App Access for old iPads
• Requesting Hardware or Software services, in Service Now for hardware not managed by Synergistix

Kofax Power PDF Support

• How to Request Kofax Installation on Your Computer?
• Overview: Kyowa Kirin’s Migration from Adobe to Kofax Power PDF