| Inbound Support Phone #: | 866-699-8733 |
| Company Code/ Salesforce Code | CCM910 / M9101 |
| Client Phone Billing Code: | 8072 |
| Account Manager: | Steve Lee |
| DBA: | Piedad Cabanzo |
| Config: | Cameron Young |
| QC: | Raul Foster |
| Assets Management: | Yes, we manage the hardware |
| Maas360/Kaseya: | Our IT helpdesk uses Kaseya to manage these laptops |
| Devices: | Lenovo T490s Laptops |
| Device Accessories (peripherals) | |
| Sample Accountability: | No, they do not sample |
| Peanut SA Form: | No, they do not sample |
| SQL Server: | 401 |
| Outside HD: | We are the outside helpdesk for Impact-bio. They will be using Impact-Bio emails. |
| Home Office Email: | Rusty Jackson |
| CATS Mobile | Yes, they will be using cats mobile |
| CRM HCP Data Flow: | |
| HCP Validation Data: | Not using MedPro validation because they are not sampling |
| CATS Console Portal: | |
| CRM Key: | M9101D421584 |
| CRM CL Key: | M9101SHC648259 |
| Rep Remote Sample Ability: | No, No sampling |
| Rep Backdate Call Ability: | |
| Rep Edit Call Ability: | |
| Rep Edit HCP Address: | |
| FedEx Account Number: | |
| Scope of Support | \\svrfs01\AM\Client Data Workbooks\M9101_AM Client Workbook_Automated_20250627 |